Retail has really taken off over the past 30 years or so. No longer are you limited to a couple of local outlets. There are now probably a dozen outlets where you could purchase your item within driving range, plus there’s the hundreds – if not thousands – of outlets that are available online.
Having lots of potential options is both a good thing and a bad thing. It’s good that the more markets that are in competition with each other, the more competitive their prices will be, and on this occasion by ‘competitive’ we mean lower!
However, there’s the bad side. If you don’t get to touch and feel your potential purchase, then there’s always that question of confidence – is what you see what you’re actually going to get? Can you trust the online company to fulfill your needs as necessary? If you find that your ordered item is not up to your quality standards, how easy will it be to return it?
If you’re intent on buying quality wholesale casters, then it’s important that you know you’re buying from a reputable source. You’re going to be placing a sizable order, so it’s crucial that your money is safe, and that you’re going to get value for your purchase. Also, as you’re buying in bulk, you’re going to want the supplier’s returns policy to be reasonable.
So, what are the signs that you’re buying quality wholesale casters from a reputable source?
The Source Offers Trusted Brands That Have a Rock Solid Reputation
When you’re buying online, it’s not a time to experiment. You’re going to want to stick with tried and trusted brands. To be viewed as tried and trusted retailers, manufacturers and suppliers need to be successful, and the main way such companies are successful is by maintaining exceptional levels of price and quality. In short, if you stick with a trusted brand, then you’ll likely end up with a quality product.
Unfortunately, there are not many caster experts out there—apart from the team at Douglas Equipment. So, you’re probably not going to know many tried and trusted brands when it comes to casters.
Allow us to educate you! Here’s a list of the main brands when it comes to reputable and reliable caster construction:
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Albion
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Algood
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Bestway Casters
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Blickle
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Caster Concepts
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Colson
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Darcor Casters and Wheels
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Darnell-Rose
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Faultless
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Jarvis
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Rhombus
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Shepherd Casters
Of course, it won’t surprise you to learn that these are all caster supply companies that we are always happy to recommend.
They Offer Credit Card and Secure Payment Options
Buying wholesale casters usually involves at least a semi-sizable purchase amount, as you will be paying for a large number of items. How the company you buy from gets your cash is very important.
A credit card account or a secure payment services provider (such as PayPal) acts as a safe payment buffer between you and the supplier. When you use a credit card to pay for your purchase, you are not actually paying for your purchase yourself – the credit card company is. It is then up to you to pay your credit card bill when it arrives.
This means that your payment is protected. If something goes awry, then it is up to the credit card company to get their funds back.
So, be aware of any supplier that refuses to accept credit card payments or online service payment provider payments – insisting on debit cards, or wire transfers, or payments without that protective buffer. If they do and you go down this payment method route, you’ll have less ammunition if things do not go smoothly.
You’re Able to Speak to a Real Person
Online shopping is great, but there are many times when it’s preferable to speak to a real person. Too many companies seem content to sit back and let their online site do all the work automatically, and only a real live person gets involved at the point of fulfillment and delivery.
When you’re dealing with a company, you might not feel any need to speak to a real person, but it’s a boost to your confidence if and when you need to. Check that the company you are dealing with displays a telephone number on their site, and give it a quick ring. You might just get an automated message, or a ‘promise to call you back’ if you leave your number, but the best thing to listen out for is a real person in real time! You can ask them about delivery times, the returns process and anything else that comes to mind.
Some companies will go halfway and offer a live chat function on their site where you can talk to a member of their team via typed messages. This is a decent compromise, but bear in mind that the people who man such services often have nothing to do with the company you are ordering from. They are often a generic support staff who will do their best to answer your questions based on documentation that they have been supplied with.
The Best Way to Make Sure You’re Buying Quality Wholesale Casters from a Reputable Source…
… is to purchase your wholesale casters from our team at Douglas Equipment. Not only are we suppliers for all the providers we listed above, we also accept multiple payment methods, and of course allow you to speak with a real person from our company any time you want!
Our support staff is always on hand to field your calls. Just give us a call at 1-800-451-0030, or contact us online, and we’ll be more than happy to discuss your requirements with you.
