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Request a parts quote
Send us part numbers or your machine's make/model — we respond fast, in English or Spanish.
- A real person answers · No IVR
- Price, availability and lead time confirmed with your quote
- LATAM documentation included
- No commitment — quote first, decide after
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Confirmation email on the way.
Ricardo Wallis · General Manager
Will personally review your request and call you.
Mon–Fri 8:30 AM – 5:00 PM EST
What happens next
- 1Your request reaches a Douglas specialist.
- 2Ricardo calls you back for a real conversation — no call center.
- 3Spec sheet + quote with availability and your USD price, by email.
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Worked with us before?
Leave us a Google reviewAbout ITR
ITR (Italtractor) is the global leader in aftermarket undercarriage parts for earth-moving equipment, with 100,000+ references and presence in 100+ countries.
ITR's strength is the depth of catalog — coverage of older equipment (15+ years old) common in Central American fleets where dealer support has become difficult or unavailable.
- Reach: 100+ countries
- References: 100,000+ part numbers
- Coverage: Caterpillar, Komatsu, Hitachi, Volvo, Doosan, JCB, Case, John Deere, Kobelco
- Specialty: Undercarriage and repair components
When ITR Is the Right Choice
Use ITR when your equipment is older or out of dealer parts support, when you need a less-common configuration, or when you want a single source covering a mixed-brand fleet. ITR backs its parts with documented warranties. Contact our team for official manufacturer documentation and specifications.
Available Component Categories
- Undercarriage — track rollers, carrier rollers, sprockets, chains, idlers, shoes
- Engine — overhaul kits, pistons, liners, bearings, gaskets
- Hydraulics — cylinders, pumps, seals, hoses
- Filters — oil, hydraulic, fuel, air
- Ground Engaging Tools — teeth, adapters, cutting edges (browse the catalog)
- Cross-Reference — search by OEM part number
ITR — Technical Reference
| Origin / parent company | Italtractor (Italy) — global presence in 100+ countries |
|---|---|
| Catalog depth | 100,000+ part references across 9+ major OEMs |
| Specialty | Undercarriage and repair components — strongest in older / out-of-support fleets (15+ years) |
| When to choose ITR over CTP | Older equipment (dealer abandoned), uncommon configurations, mixed-brand fleet needing single supplier |
| Warranty | Documented manufacturer warranty by part category. Terms vary — refer to ITR catalog or call. |
OEM Cross-Reference Coverage
The OEMs and machine families ITR supports through our distribution. Cross-references and exact part numbers confirmed at quote time.
| OEM | Machine Models | Components Covered |
|---|---|---|
| Caterpillar | Most CAT track machines including older D-series and 200/300-series excavators | Track rollers, idlers, sprockets, chains, shoes |
| Komatsu | PC, D, WA series — including older configurations | Undercarriage complete + repair components |
| Hitachi | ZX and older EX-series | Undercarriage |
| Volvo CE | EC, EW, L-series | Undercarriage, repair components |
| Doosan | DX-series excavators, DL-series loaders | Undercarriage |
| JCB | Tracked excavators and skidsteers | Undercarriage |
| Case | CX-series excavators | Undercarriage, repair components |
| John Deere | G-series excavators | Undercarriage |
| Kobelco | SK-series excavators | Undercarriage |
Stock & Lead Time
Common Caterpillar / Komatsu undercarriage: in stock at Miami. Less common OEM configurations: 1–3 weeks via Italtractor consolidation.
Information to Have Ready When You Call or Request a Quote
- OEM part number(s)
- Machine model + serial number + year
- Whether the dealer parts book still supports the configuration (drives ITR vs. CTP)
- Quantity per part number
- Destination country
- Whether mixed-brand fleet — we can consolidate cross-references
Manufacturer Resources
- ITR product catalog (2026 PDF) (PDF)
- ITR undercarriage (WEB)
- ITR ground engaging tools (G.E.T.) (WEB)
- ITR truck beds (WEB)
- ITR tyres (WEB)
- ITR catalogs & brochures (all) (WEB)
Categories We Cover with This Brand
Drill into each category for full specifications, applications, and the right configuration for your use case.
WhatsApp · Mon–Fri business hours
Send your ITR parts list. We quote in USD.
Email or WhatsApp your OEM part numbers. We confirm stock, USD price, lead time, and shipping options to your country.