Prefer to talk?(305) 888-3700 · Mon–Fri 8:30–5 ET WhatsApp usSend specs or photos — EN/ES
Family-owned since 1955Response within 2 business hours
Direct line to a specialist
One form. Every product line. A real person replies.
Casters, material handling, heavy-equipment parts or a full procurement list — tell us what you need and a Douglas specialist replies with stock and pricing within 2 business hours. No IVR, no auto-responder.
- ✓ Real expert · 12-second avg answer
- ✓ Same-week shipping from Miami
- ✓ LATAM documentation included
- ✓ No commitment — quote first, decide after
Got it — we're on it
Confirmation email on the way.
RW
Ricardo Wallis · General Manager
Will personally review your request and call you.
Mon–Fri 8:30 AM – 5:00 PM EST
What happens next
- 1 Confirmation email lands in your inbox in under 2 minutes.
- 2 Ricardo calls you within 2 business hours with a real conversation — no call center.
- 3 Spec sheet + quote sent by email within 24 hours.
Need it faster?
No spam · No automated calls · No reselling your info. Just one real conversation.
While you wait
Worked with us before?
Leave us a Google reviewIn-Stock Items
Quote within 2 business hours.
Custom Specifications
Preliminary response within 24 hours including lead time.
Procurement Services
Inquiry response within 24 hours. Full quote within 1–2 weeks.